Return, exchange or change

You can return your order to us within 14 days.

Please send the goods in the original packaging exclusively to our address:
KAYIKO Store Vienna
Windmuehlgasse 16
1060 Vienna

If you want to exchange (different size, different length) or have a product modified (shorten, make narrower) a product, please contact us before returning it
Telephone: +43 1 585 546 42
Contact us to check the availability of an exchange item.
Unique items are only available once.

Please enclose the completed return slip with the return.
This allows us to process your return faster.

Please note: If you remove the security seal, your right of withdrawal expires.

Personalized products cannot be returned. Items that have been worn or used beyond the fitting period will not be taken back.

The return is at your expense.
You will be reimbursed for the shipping costs of your order if your order is returned in full.

For the repayment we use the same means of payment with which you made your payment.